Shipping Policy – Amara Avenue
Shipping Destinations
We currently ship exclusively within the United States.
International shipping is not available at this time.
Order Processing Time
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Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
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Orders placed before 5:00 PM (local time) begin processing the same business day.
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Orders placed after 5:00 PM or on non-business days are processed the next business day.
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Standard order processing time is 1–3 business days.
Shipping & Delivery Time
Once your order is shipped, delivery typically takes 5 to 8 business days, depending on your location and the carrier.
Please note that these are estimated delivery times, and delays may occur due to weather, carrier disruptions, or peak seasons.
Shipping Carrier & Tracking
We use DHL as our trusted shipping partner.
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number, which you can use to track the status of your shipment.
Shipping Costs
We offer FREE standard shipping on all orders within the United States — no minimum purchase required.
If you place multiple items in a single order, shipping remains free for all items.
Failed Deliveries
If a delivery fails due to an incorrect address or unavailability of the recipient, additional shipping charges may apply.
Please make sure your shipping address is accurate and complete before placing your order.
Lost or Delayed Packages
If your package is lost or delayed, please contact us at info@amaraavenue.com within 14 days of the estimated delivery date.
We will assist you in resolving the issue with the shipping carrier.
Contact Information
For any shipping-related inquiries, please reach out to our support team:
📧 Email: info@amaraavenue.com
📞 Phone: +1 757-748-0415
🕘 Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM